Lowongan Kerja Reservation Supervisor Marriott International, Inc Lombok

Loker Marriott International, Inc Lombok. Apabila Saudara sedang mencari lowongan kerja bulan Desember 2024, maka Anda beradi di blog yang tepat. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Anda juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang ditetapkan pada info lowongan yang kami infokan di mencarikerja.net. Informasi loker yang valid, berasal dari website resmi atau media sosial perusahaan yang berkaitan, dan yang pasti tidak ada pungutan biaya apa pun.

Rekrutmen Marriott International, Inc Lombok Desember 2024

Silakan simak info selengkapnya berikut Job Number 24142861
Job Category Reservations
Location The Sira a Luxury Collection Resort and Spa Lombok, Dusun Sira Barat, Lombok, West Nusa Tenggara, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Pengiriman Lamaran :

Apabila Anda berminat dan sesuai dengan kualifikasi Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui laman berikut :

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