Oops! It appears that you have disabled your Javascript. In order to see this page corectly or it's mean to appear, we ask you to re-enable your Javascript!

Lowongan Kerja Duty Manager Jakarta Terbaru Hari ini November 2018

Info Loker

Judul Loker : Duty Manager Perusahaan : Marriott International, Inc Lokasi : Jakarta Tanggal : 30+ hari yang lalu

Pendaftaran Duty Manager Marriott International, Inc. Marriott International, Inc kembali membutuhkan karyawan untuk mengisi posisi sebagai Duty Manager. Marriott International, Inc menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Duty Manager yang akan ditempatkan di Jakarta

Penerimaan Duty Manager Marriott International, Inc Jakarta November 2018

Berikut ini adalah persyaratan yang harus penuhi untuk memenuhi Duty Manager Marriott International, Inc Jakarta yang dibuka pada bulan November 2018 ini:

Posting Date Nov 12, 2018
Job Number 180027P1
Job Category Rooms and Guest Services Operations
Location Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta, Indonesia VIEW ON MAP
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
  • Ensures employee recognition is taking place on all shifts.
  • Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Strives to improve service performance.
  • Collaborates with the Front Office Manager on ways to continually improve departmental service.
  • Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Sets a positive example for guest relations.
  • Displays outstanding hospitality skills.
  • Empowers employees to provide excellent customer service.
  • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
  • Provides feedback to employees based on observation of service behaviors.
  • Handles guest problems and complaints effectively.
  • Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies
  • Implements the customer recognition/service program, communicating and ensuring the process.
  • Ensures compliance with all Front Office policies, standards and procedures.
  • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.


Additional Responsibilities
  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Functions in place of the Front Office Manager in his/her absence.
  • Communicates critical information from pre- and post-convention meetings to the Front Office staff.
  • Participates in department meetings.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Jika Anda berminat mendaftar posisi Duty Manager Marriott International, Inc Jakarta, segera siapkan persyaratan dan dokumen yang dibutuhkan untuk mendaftar formasi tersebut. Untuk mengirim lamaran secara online, silakan klik tombol "Kirim Lamaran" di bawah ini.

Itulah info tentang Loker Duty Manager Marriott International, Inc Jakarta yang dapat admin sampaikan. Apabila Info lowongan kerja di atas tidak sesuai dengan spesialisasi Anda, tidak ada salahnya untuk membaca informasi lowongan kerja lainnya di berikut ini.

  Disclaimer :

Cari Kerja tidak memungut bayaran atau pungutan apapun kepada pencari kerja melalu website kami ini. Apabila ada perusahaan yang anda temukan meminta anda untuk membayarkan sejumlah uang, segera hubungi kami. Info Lowongan kerja di atas mungkin saja sudah tidak berlaku atau kadaluarsa atau ditutup pendaftarannya. Usahakan selalu melakukan cross check terlebih dahulu pada perusahaan terkait untuk mengetahui ada atau tidaknya lowongan kerja. Cek lokasi perusahaan untuk membantu menemukan alamat perusahaan.

  Alamat Marriott International, Inc

Lowongan Kerja lainnya di Jakarta November 2018

  Lowongan Kerja Head Of Public Relations

  Lazada Group -   Jakarta | Tgl : 14 November 2018

At least 8 years of experience in Public Relations with a similar position. Work with regional PR and local business teams to set communications strategy and...


  Lowongan Kerja Sales Admin

  PT Jurnal Consulting Indonesia -   Jakarta | Tgl : 14 November 2018

Familiar with Ms. Handle administrative requests and inquiries from sales team regarding customer support....


  Lowongan Kerja Event & Community Intern

  Lazada Group -   Jakarta | Tgl : 14 November 2018

Minimum holding a Bachelor Degree in Communication, Public Relation, Broadcasting, or Marketing (final year university students are also welcome to apply)....


  Lowongan Kerja Human Resource (HR) Officer

  PT. Multi Baja Fastindo -   Jakarta | Tgl : 14 November 2018

Pengalaman min. 1 tahun di HRD. Memiliki semangat etos kerja yang baik dan dapat memotivasi semua orang di perusahaan....


  Lowongan Kerja Data Center Facility Management Specialist

  PT Bank Central Asia Tbk -   Jakarta | Tgl : 14 November 2018

Pria, usia maksimal 27 tahun. Latar belakang jurusan pendidikan Teknik Informatika / Teknik Elektro / Teknik Sipil / Teknik Mesin....