Lowongan Kerja Shopee Live Trainer Operations Solo Surakarta

Lowongan Kerja Shopee Surakarta. Jika kalian sedang mencari lowongan kerja bulan November 2026, maka Anda beradi di portal yang tepat. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Anda juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang diminta pada info lowongan yang kami share di mencarikerja.net. Informasi lowongan kerja yang valid, bersumber dari website resmi atau media sosial perusahaan yang berkaitan, dan yang pasti tidak ada pungutan biaya apa pun.

Rekrutmen Shopee Surakarta November 2026

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Department Operations LevelExperienced (Individual Contributor) LocationIndonesia - Solo

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Assist the New Hire administration process
• Conduct an onboarding and training process, so that New Hire can understand the material quickly and accompany New Hire when doing tandem processes with buddies.
• Create New/ Modified/ Refreshment SOP slides to make it easier for Agents, QA and Shift Leads to understand the existing SOP.
• Make a Post Test to measure the understanding of Agents, QA and Shift Leads of the material that the trainer has conveyed
• Deliver New/ Modified/ Refreshment SOP to Agent, QA and Shift Leads
• Make a New/ Modified/ Refreshment SOP Training Report as a reference that Agent, QA and SL have understood the material and reported to the Policy Team and Regional Team so that the SOP is immediately valid/onboard.
• Create Post Test and Competency Test as a standardization of new Shopee Live employees so that they can work in accordance with the specified target.
• Conducted SOP Training and Refreshment for agents who experienced a dedicate transfer
• Became an arbitrator during calibration process so that the right and correct answers were obtained
• Monitoring performance agents with other stakeholders

Requirements:

• Good communication, presentation, and interpersonal skills
• Proficiency in MS Office or G-Suite including Word, Excel/G-Sheet, and PowerPoint/G-Slide
• Passion for helping agents thrive
• Fresh graduates are welcome
• Excellent time management and organizational skills
• Have high discipline, ownership spirit, ability to find an out of the box idea and do new ways to make daily operations more energetic, motivated, and have a sense of entertainment

Tata Cara Pendaftaran :

Jika Anda tertarik dan sesuai dengan kualifikasi Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui laman di bawah ini :

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Keterangan :

• Hanya peserta yang memenuhi kualifikasi yang akan dihubungi lebih lanjut.
• Setiap proses penerimaan tidak dipungut biaya apapun.

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