Lowongan Kerja Moka Account Manager Bali Commerce Enablement Go-jek Medan

Job Title : Moka Account Manager Bali Commerce Enablement
Date : 1 Oktober 2021
Company : GO-JEK
City : Medan

Penerimaan Pegawai GO-JEK Medan. Apabila kamu sedang mencari lowongan kerja bulan November 2021, maka Anda beradi di website yang tepat. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Kalian juga bisa mendaftar lowongan kerja online atau offline tergantung kualifikasi yang ditulis pada info lowongan yang kami infokan di mencarikerja.net. Informasi rekrutmen yang valid, bersumber dari situs resmi atau media sosial perusahaan yang berkaitan, dan pastinya tidak ada pungutan biaya apa pun.

Rekrutmen GO-JEK Medan November 2021

Silakan baca info selengkapnya berikut
About the Role
We are looking for a competent Account Manager to find business opportunities and manage customer relationships in the point of sales industry. You’ll be directly responsible for the preservation and expansion of our key customer base.
The ideal candidate will be experienced in customer service and sales. We expect you to be a reliable professional, an excellent communicator, able to balance customer orientation and a results-driven approach.
Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships. What You Will Do
    • Engage with our key merchants and help resolve issues and inquiries
    • Build strong, long-term relationships with key merchants
    • Collect merchants’ feedback to improve customer experience
    • Upselling for premium features
    • Maintain and report renewal progress and upselling results on a regular basis and suggest improvements
    • Cross-collaboration with different teams to drive initiatives
What You Will Need
    • At least 2 years working experience handling key accounts
    • Strong analytical and planning skills, familiar with Excel
    • Excellent time management, problem-solving skills and attention to details
    • Superior verbal and written communication skills in both English and Indonesian
    • Ability to work and thrive in a fast changing environment and overcome obstacles
About the Team
The Commerce Enablement team is a family of 120+ engineers based in Jakarta, Singapore, and India. We consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem.
Internally, we promote a culture of engineering excellence, learning, and guided career growth. We advocate sustainable engineering practices, innovation, and working smart more so than working hard. We aim to be a world-class organization, implementing world-class solutions, with world-class engineers leading the way.
Our portfolio of products include merchant-facing solutions that enable our subscribed merchant-partners to sell their goods and services both online and offline. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, from an engineering perspective, our challenges are to evolve a general platform for e-commerce that is sufficiently versatile to support rapid product iterations across multiple products, as well as scaling up to an ever-growing user-base. To tackle these challenges, we have adopted event-driven architectural patterns in our engineering designs, as well as agile practices across all our day-to-day processes.
This COVID era has been hard on all of us. Off-hours, we are doing our best to stay in touch and continue to bond through fun online activities. Once COVID is over, we are looking forward to resuming our regular team-wide social activities such as dinner-and-drinks evenings and team off-sites.
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operatesin Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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