Lowongan Kerja Online Customer Service Quantum Blue Marketing And Fulfilment Batam

Rekrutmen Quantum Blue Marketing And Fulfilment Batam. Jika kamu sedang mencari lowongan kerja bulan Mei 2025, maka Anda beradi di website yang tepat. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Kamu juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang ditulis pada info lowongan yang kami infokan di mencarikerja.net. Informasi loker yang valid, berasal dari situs resmi atau media sosial perusahaan yang berkaitan, dan yang pasti tidak ada pungutan biaya apa pun.

Loker Quantum Blue Marketing And Fulfilment Batam Mei 2025

Silakan teliti info selengkapnya berikut

Overview:

We are seeking a dedicated Online Customer Service Manager to lead our customer service team in delivering exceptional service experiences to our customers. This role is perfect for someone who thrives in a remote working environment and has a passion for helping people through innovative and efficient customer service.

Responsibilities:

• Manage and Lead: Oversee a team of customer service representatives, ensuring they have the support and resources needed to excel at their jobs.
• Customer Interaction: Handle complex customer service issues, including escalations and high-priority complaints.
• Training and Development: Develop and implement training programs to ensure all team members are proficient in our products and customer service protocols.
• Performance Monitoring: Regularly evaluate the performance of team members and provide constructive feedback to help them improve.
• Process Improvement: Continuously seek ways to improve our customer service procedures, techniques, and tools to enhance customer satisfaction.
• Reporting: Maintain accurate records of customer interactions, issues, and resolutions for reporting to higher management.

Ideal Candidate:

• Proactive and Independent: Comfortable working remotely and capable of self-managing with minimal supervision.
• Strong Communicator: Excellent verbal and written communication skills, with the ability to clearly convey information and handle sensitive situations diplomatically.
• Patient and Empathetic: Exceptional patience and a deep understanding of customer needs, with a knack for calming upset customers.
• Detail-Oriented: Sharp attention to detail and the ability to manage multiple tasks effectively under pressure.
• Leadership Skills: Experience in leading teams, with a track record of developing a supportive and professional team environment.
• Adaptable: Quick to adapt to new technologies and changes in business strategy or customer needs.

Qualifications:

• Proven experience in a customer service leadership role, preferably in an online or e-commerce setting.
• Familiarity with customer service software, databases, and tools.
• Ability to work flexible hours, as needed, to support team members in different time zones.
• Good English is compulsory

What We Offer:

• A dynamic and supportive remote work environment.
• Competitive salary and career growth.
• Opportunities for professional development and career advancement.
• A role that is critical to the company’s success and growth.

Job Type: Full-time

Pay: Rp3,000,000 - Rp5,000,000 per month

Education:

• S1 (Required)

Pengiriman Lamaran :

Apabila Anda tertarik dan sesuai dengan kualifikasi Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui laman berikut :

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Apply Now »

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Keterangan :

• Hanya kandidat yang memenuhi kualifikasi yang akan dipanggil lebih lanjut.
• Setiap proses rekrutmen tidak dipungut biaya apapun.

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