Lowongan Kerja Customer Service Specialist Sinergi Performa Cipta Tangerang

Loker Sinergi Performa Cipta Tangerang. Kalau kamu sedang mencari lowongan kerja bulan September 2026, maka Anda beradi di blog yang benar. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Kamu juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang ditulis pada info lowongan yang kami infokan di mencarikerja.net. Informasi lowongan kerja yang valid, bersumber dari situs resmi atau media sosial perusahaan yang berkaitan, dan tentunya tidak ada pungutan biaya apa pun.

Lowongan Kerja Sinergi Performa Cipta Tangerang September 2026

Silakan baca info selengkapnya di bawah ini

Criteria :

-Min S1 any major (prefer Psychology / Management / Human Resources

- 2-3 years experiences

- Excellent verbal and written communication skills

- Strong Customer Service Skills

-Sales Skills and Leadership Skills

- Human Resource Management Skills

- Basic Computer Skills

- Results Driven Attitude

- Attention to Detail

- Ability to motivate Team members

- Ability to supervise multi-functional tasks

- Ability to handle confidential /sensitive information in a professional manner

Key Responsible:

- Ability to manage and supervise a team effectively, ensuring high performance and adherence to policies.

- Achieve GSC OKRs, such as : Target Average Handling Time (AHT), Average Waiting Time (AWT), Customer Satisfaction (CSAT), Dissatisfaction score (DSAT), Online Quiz and another OKR required.

- Monitor quality performance and Service Level Agreement (SLA)

- Monitor quality performance and ensure compliance with Service Level Agreements (SLA).

- Maintain First Call Resolution (FCR) for all GSC transactions

- Support Project from all verticals i.e GBenefit, KESP, Sign Dax Tax, etc.

- Maintain high GSC standards and conditions and foster a positive environment.

- Maintain knowledge of all Team members related by functions, cross functions to ensure all Team members can deliver good service to Partners and Consumers.

- Evaluating Team performance and providing feedback to team members.

- Briefing Team on current goals, projects, promotions and other relevant information.

- Provide Daily, Weekly and Monthly reports regarding operations and productivity.

- Maintain control over audit procedures to ensure compliance with control

- Resolves Partners and Consumers problems and Team member complaints as needed.

Work Location: In person

Tata Cara Pendaftaran :

Apabila Anda berminat dan sesuai dengan kualifikasi Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui laman di bawah ini :

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Catatan :

• Hanya kandidat yang sesuai kualifikasi yang akan dipanggil lebih lanjut.
• Setiap proses penerimaan tidak dikenakan biaya apapun.

Jika lowongan diatas belum sesuai dengan keingingan dan kemampuan yang Anda miliki, Coba Anda melihat lowongan yang berhubungan di bawah ini.