Lowongan Kerja Strategy Operations Customer Service Project Seven Retail Jakarta

Loker SEVEN Retail Jakarta. Jika kamu sedang mencari lowongan kerja bulan Oktober 2026, maka Anda beradi di portal yang tepat. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Sobat juga bisa mendaftar lowongan kerja online atau offline tergantung kualifikasi yang diminta pada info lowongan yang kami share di mencarikerja.net. Informasi lowongan kerja yang valid, bersumber dari situs resmi atau media sosial perusahaan yang berkaitan, dan tentunya tidak ada pungutan biaya apa pun.

Loker SEVEN Retail Jakarta Oktober 2026

Silakan simak info selengkapnya di bawah ini

Job Responsibilities:

1. Drive Operational Excellence Projects

• Design, manage, and implement high-impact nationwide projects in the area of Customer & Doctor Experience (CXDX).

• Ensure projects are delivered on time, aligned with targets, and generate measurable outcomes.

2. Support CX & DX Initiatives

• Provide support for ongoing Customer Experience (CX) and Doctor Experience (DX) initiatives.

• Maintain service excellence standards and ensure continuous improvements that drive customer satisfaction, retention, and referrals.

3. Monitoring & Reporting

• Track project implementation progress, identify risks, and recommend mitigation plans.

• Prepare business reports, monitor key metrics (NPS, CSAT, complaint rate, retention), and deliver data-driven improvement recommendations.

4. Stakeholder Collaboration

• Collaborate with cross-functional teams (clinics, operations, marketing, doctors, and management) to ensure successful project and initiative outcomes.

• Act as the liaison to communicate project status, challenges, and results to both internal and external stakeholders.

Job Requirements:

1. Min 1-3 years experience in project management / CEO office / customer experience / customer support / operations excellence / strategy ops

2. S1 from any major

3. Soft skill: Data-driven, Problem solving, Customer oriented, Good communication, Fast learner / generalist

4. Hard skill: Excel / Google Sheet (min. intermediate), (nice to have) customer journey design

Tata Cara Pendaftaran :

Jika Anda berminat dan sesuai dengan kualifikasi Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui laman di bawah ini :

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Keterangan :

• Hanya peserta yang sesuai kualifikasi yang akan dihubungi lebih lanjut.
• Segala proses rekrutmen tidak ditarik biaya apapun.

Jika lowongan diatas belum sesuai dengan keingingan dan kemampuan yang Anda miliki, Coba Anda melihat lowongan yang berhubungan di bawah ini.