Lowongan Kerja Strategy Operations Customer Service Project Seven Retail Jakarta

Rekrutmen SEVEN Retail Jakarta. Apabila sobat sedang mencari lowongan kerja bulan Juli 2026, maka Anda beradi di web yang benar. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Saudara juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang ditulis pada info lowongan yang kami di mencarikerja.net. Informasi loker yang valid, bersumber dari situs resmi atau media sosial perusahaan yang berkaitan, dan yang pasti tidak ada pungutan biaya apa pun.

Rekrutmen SEVEN Retail Jakarta Juli 2026

Silakan baca info lengkapnya di bawah ini

Job Responsibilities:

1. Drive Operational Excellence Projects

• Design, manage, and implement high-impact nationwide projects in the area of Customer & Doctor Experience (CXDX).

• Ensure projects are delivered on time, aligned with targets, and generate measurable outcomes.

2. Support CX & DX Initiatives

• Provide support for ongoing Customer Experience (CX) and Doctor Experience (DX) initiatives.

• Maintain service excellence standards and ensure continuous improvements that drive customer satisfaction, retention, and referrals.

3. Monitoring & Reporting

• Track project implementation progress, identify risks, and recommend mitigation plans.

• Prepare business reports, monitor key metrics (NPS, CSAT, complaint rate, retention), and deliver data-driven improvement recommendations.

4. Stakeholder Collaboration

• Collaborate with cross-functional teams (clinics, operations, marketing, doctors, and management) to ensure successful project and initiative outcomes.

• Act as the liaison to communicate project status, challenges, and results to both internal and external stakeholders.

Job Requirements:

1. Min 1-3 years experience in project management / CEO office / customer experience / customer support / operations excellence / strategy ops

2. S1 from any major

3. Soft skill: Data-driven, Problem solving, Customer oriented, Good communication, Fast learner / generalist

4. Hard skill: Excel / Google Sheet (min. intermediate), (nice to have) customer journey design

Pengiriman Lamaran :

Jika Anda berminat dan sesuai dengan persyaratan Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui laman di bawah ini :

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Keterangan :

• Hanya kandidat yang sesuai kualifikasi yang akan dipanggil lebih lanjut.
• Semua proses penerimaan tidak dipungut biaya apapun.

Jika lowongan tadi belum sesuai dengan minat dan kualifikasi yang Anda miliki, tidak ada salahnya Anda membaca lowongan yang berhubungan di bawah ini.