Lowongan Kerja Team Leader Content Moderator Pt Accord Innovations Surakarta

Lowongan Kerja PT Accord Innovations Surakarta. Apabila Anda sedang mencari lowongan kerja bulan Mei 2025, maka Anda beradi di web yang tepat. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Kalian juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang ditetapkan pada info lowongan yang kami infokan di mencarikerja.net. Informasi rekrutmen yang valid, bersumber dari situs resmi atau media sosial perusahaan yang berkaitan, dan pastinya tidak ada pungutan biaya apa pun.

Lowongan Kerja PT Accord Innovations Surakarta Mei 2025

Silakan baca info lengkapnya berikut

We are supporting our client in their search for a Team Leader (Content Moderator) based in Surakarta/Solo with the following details:

Responsibilities:

• Regularly coach team members to achieve performance targets (weekly at minimum).
• Address performance issues with action plans and corrective measures.
• Ensure customer service meets contractual KPIs and financial expectations.
• Manage key metrics such as SLAs, CSAT, and handle escalations effectively.
• Analyze SLA misses and prepare reports.
• Communicate expectations and provide timely updates to the team.
• Handle escalated customer calls when necessary.
• Organize team meetings and activities to share updates and gather feedback.
• Stay updated on processes, policies, and procedures, attending required training.
• Foster a positive and supportive team environment aligned with company values.

Qualifications:

• Bachelor’s degree in any field.
• Minimum 1 year of experience managing a content moderation team.
• Willingness to work shifts according to customer business needs.
• Strong communication skills (written and verbal).
• Leadership skills in multitasking, prioritization, and meeting deadlines.
• Proficient in Excel and reporting; knowledge of metrics and continuous improvement practices.
• Fluent in English and the local language.
• Willing to be based in Solo.

Job Type: Full-time

Education:

• S1 (Required)

Language:

• English (Required)

Cara Melamar :

Jika Anda tertarik dan sesuai dengan persyaratan Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui link di bawah ini :

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Catatan :

• Hanya peserta yang sesuai kualifikasi yang akan dihubungi lebih lanjut.
• Semua proses penerimaan tidak ditarik biaya apapun.

Jika lowongan tadi belum sesuai dengan keingingan dan kemampuan yang Anda miliki, sebaiknya Anda melihat lowongan yang berhubungan di bawah ini.