Lowongan Kerja Front Office Manager Hotel Majapahit Surabaya

Rekrutmen Hotel Majapahit Surabaya Surabaya. Jika teman sedang mencari lowongan kerja bulan Mei 2025, maka Anda beradi di website yang tepat. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Anda juga bisa mendaftar lowongan kerja online atau offline tergantung kualifikasi yang diminta pada info lowongan yang kami di mencarikerja.net. Informasi rekrutmen yang valid, berasal dari portal resmi atau media sosial perusahaan yang berkaitan, dan pastinya tidak ada pungutan biaya apa pun.

Lowongan Kerja Hotel Majapahit Surabaya Surabaya Mei 2025

Silakan baca info selengkapnya di bawah ini

Front Office Manager (FOM) directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department.

Job Description :

• Lead, direct and manage daily front office operations
• Manage and train front office staff
• A customer-oriented mindset with a commitment to delivering outstanding service.
• Handle guest complaints and resolve issues promptly
• Coordinate with other departments to ensure smooth operations
• Maintain accurate records and reports
• Implement and maintain standard operating procedures
• Monitor and manage front office budgets
• Ensure compliance with all relevant regulations
• Schedule the front office staff and supervise workload during shifts
• Conduct regular staff meetings and training sessions
• Monitor guest feedback and implement improvements
• Ensure the front desk is clean and organized
• Manage room reservations and cancellations
• Assist with check-in and check-out processes
• Handle cash and credit transactions accurately
• Maintain a positive and professional demeanor at all times
• Assist with marketing and promotional activities
• Ensure security and safety protocols are followed
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 3 years of experience in a front office management role within a luxury hotel setting
• Excellent verbal and written communication skills
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations with grace.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• Customer-focused with a commitment to excellence.
• Knowledge of front office operations and procedures.
• Ability to train and develop staff.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Strong conflict resolution skills.
• Ability to maintain confidentiality.
• Knowledge of relevant regulations and compliance requirements.
• Proficiency in Opera and Microsoft Office Suite

Placement : Surabaya - East Java, Indonesia

Jenis Pekerjaan: Kontrak

Tenggat Lamaran: 31/10/2024

Tata Cara Pendaftaran :

Apabila Anda berminat dan sesuai dengan persyaratan Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui laman berikut :

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Ketentuan :

• Hanya peserta yang memenuhi kualifikasi yang akan dihubungi lebih lanjut.
• Setiap proses rekrutmen tidak dipungut biaya apapun.

Jika lowongan tersebut belum sesuai dengan minat dan kemampuan yang Anda miliki, Coba Anda mencari lowongan yang berhubungan di bawah ini.