Lowongan Kerja Customer Service Representative April Asia Pacific Jakarta

Loker April Asia Pacific Jakarta. Apabila Saudara sedang mencari lowongan kerja bulan Maret 2025, maka Anda beradi di portal yang benar. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Teman juga bisa mendaftar lowongan kerja online atau offline tergantung persyaratan yang diminta pada info lowongan yang kami informasikan di mencarikerja.net. Informasi rekrutmen yang valid, berasal dari portal resmi atau media sosial perusahaan yang berkaitan, dan tentunya tidak ada pungutan biaya apa pun.

Loker April Asia Pacific Jakarta Maret 2025

Silakan simak info selengkapnya berikut

For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best care.

We are part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.

To sustain the growth of the company as well as the expansion of our services we are currently looking for a Customer Service Representative

Your responsibilities will be to provide support to incoming requests of our clients whether individuals or companies.

"The strength and experience to make change happen"

Your main responsibilities will be to:

• Understand client needs, eligibility, and coverage to provide insightful assistance.
• Handle calls and emails regarding claims’ status, eligibility, terms and conditions and benefit schedule.
• Cooperate with other teams including Medical and Claims to formulate the according to reply.
• Contact healthcare providers and the customer regarding incomplete files.
• Provide support to management and recommend service improvement.

The successful applicant will have:

• A first experience in Customer Service would be a plus.
• A passion and talent for client service and the desire to solve issues.
• The ability and proactivity to adopt First Call Resolution, addressing the customer's need the first time they call.
• Excellent interpersonal and communication skills, passionate about customer service.
• Bahasa is a must.
• Excellent proficiency in English.
• A great sense of accuracy and work ethic.
• Able to work independently with structure and methodology.

What we offer:

• More than a job you will get opportunities for growth and progression
• You will be coached and trained by a professional expert in their field
• You will be working for six countries in the region
• You will be joining a young and diverse team of professionals
• A comprehensive set of benefits including health insurance and a competitive reward scheme

By submitting an application you indicate that you have read and accept the terms of the APRIL data privacy notice available at https://asia.april-international.com/sites/asia/files/imce/public/asia/APRIL%20Asia%20-%20Privacy%20notice%20for%20applicants.pdf and the Bamboo HR LLC privacy policy available using the link at the bottom of this page

Cara Melamar :

Jika Anda tertarik dan sesuai dengan persyaratan Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui laman di bawah ini :

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Keterangan :

• Hanya peserta yang memenuhi kualifikasi yang akan dipanggil lebih lanjut.
• Semua proses rekrutmen tidak dikenakan biaya apapun.

Jika lowongan tadi belum sesuai dengan bakat dan kualifikasi yang Anda miliki, Coba Anda melihat lowongan yang berhubungan di bawah ini.