Lowongan Kerja Guest Service Agent Novotel Semarang

Job Title : Guest Service Agent
Date : 21 Mei 2024
Company : NOVOTEL
City : Semarang

Loker NOVOTEL Semarang. Kalau kalian sedang mencari lowongan kerja bulan Oktober 2024, maka Anda beradi di website yang tepat. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Sobat juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang ditetapkan pada info lowongan yang kami share di mencarikerja.net. Informasi rekrutmen yang valid, bersumber dari situs resmi atau media sosial perusahaan yang berkaitan, dan yang pasti tidak ada pungutan biaya apa pun.

Rekrutmen NOVOTEL Semarang Oktober 2024

Silakan simak info selengkapnya berikut
Company Description


Ideally located in the center of Semarang right across Paragon Mall, Novotel Semarang features spacious & cozy rooms. This dynamic hotel offers delicious local cuisine and international dishes in the two restaurants to entertain guests' palate. Free high-speed Wi-Fi is available throughout the hotel to support in-house and meeting guests' needs. The eight meeting rooms and the ballroom are ideal to host meetings, social events and weddings.


Job Description


We are looking for a talented and professional Guest Service Agent to join our Front Office team. You will be the first point of contact for our guests, providing excellent customer service and ensuring our guests have memorable experiences throughout their stay.

Key duties include:

  • Provide passionate, knowledgeable and friendly service to external and internal guests at all times
  • Assist guest with all enquiries and complaints and provide accurate information to guests about Hotel facilities and features
  • Check guests in and out of the Hotel
  • Handle guest enquiries and provide information and assistance
  • Collect payment of accounts and issue invoices accordingly
  • Communicate with other departments to ensure relevant information is communicated between departments
  • Assist in maintaining a safe and secure environment for guests

Qualifications


Skills and experience

  • Previous customer service experience, preferably in a Hotel environment
  • Ability to provide prompt and efficient service including ability to build rapport both in person and over the telephone
  • Self-motivated with positive and professional attitude
  • Good interpersonal skills with ability to communicate with all levels of team members
  • Willingness to work flexible hours including mornings, nights, weekends and holidays periods

Additional Information
  • Optimal working experience & healthy working atmosphere
  • Be a part of global community of hospitality industry
  • Has opportunity to join Accor Development Program

Tata Cara Pendaftaran :

Apabila Anda tertarik dan sesuai dengan kualifikasi Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui laman di bawah ini :


Ketentuan :

  • Hanya peserta yang memenuhi kualifikasi yang akan dihubungi lebih lanjut.
  • Setiap proses rekrutmen tidak dipungut biaya apapun.

Jika lowongan tadi belum sesuai dengan minat dan kemampuan yang Anda miliki, sebaiknya Anda mencari lowongan yang berhubungan di bawah ini.


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