Lowongan Kerja Jakarta Guest Service Associate Công Ty Cổ Phần Pizza 4ps

Loker Công Ty Cổ Phần Pizza 4Ps Jakarta. Jika kalian sedang mencari lowongan kerja bulan Mei 2025, maka Anda beradi di blog yang benar. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Sobat juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang diminta pada info lowongan yang kami infokan di mencarikerja.net. Informasi lowongan kerja yang valid, bersumber dari situs resmi atau media sosial perusahaan yang berkaitan, dan yang pasti tidak ada pungutan biaya apa pun.

Loker Công Ty Cổ Phần Pizza 4Ps Jakarta Mei 2025

Silakan teliti info lengkapnya di bawah ini

With over 36 full-service dining establishments across Vietnam, Cambodia, India, and Japan, Pizza 4P‘s is a innovative pizza brand originating from Vietnam, known for its commitment to quality ingredients, unique flavors, and a socially responsible approach. 4P‘s has crafted our company and brand identity around the fundamental value of Omotenashi, among others, embracing the ethos of wholehearted hospitality.

Address: Jakarta Mori Tower 14F, Jl. Jenderal Sudirman No.41 Kav. 40, Jakarta, Daerah Khusus Ibukota Jakarta 10210, Indonesia

WHAT YOU WILL DO:

· GSA as a central point of contact for guest inquiries and requests.

·* Providing Information and Support:*

- Taking Orders & Reservations: GS agents can handle phone orders for takeout or delivery, as well as reservations for dine-in experiences.

- Answering Questions: They answer guest queries about menus, pricing, ingredients, operating hours, and promotional offers.

- Providing Guidance: They can guide guests through the online ordering process or help them troubleshoot any issues they encounter.

·* Enhancing Guest Experience:*

- Resolving Complaints: GS agents address guest complaints regarding service, food quality, or order accuracy. They work towards solutions with the operation team that leave the guest feeling satisfied.

- Feedback Collection: They can gather valuable guest feedback through calls, which helps Operation businesses improve their services and offerings.

- Building Rapport: Through friendly and professional communication, GS agents can build positive relationships with guests, fostering loyalty and repeat business.

· Responsibilities:

· Responsible for all Guest communication via web, email, and phone

· Communication with other departments to ensure positive Guest experience

· Complete the best working processes with the system, exploiting information specific to guest needs.

· Ensure information transmission is sufficient, accurate, and exceeds guest expectations

· One Touch Guest communication in resolving issues

· Ensure the transmission of 4P’s core values to guests through operation information: COMPASSION – AUTHENTICITY – KAIZEN - OMOTENASHI

WHAT IS YOUR BENEFITS?

- Competetive salary + KPI Bonus

- Discount policy of 40-50% on 4P‘s products and services for internal employees.

- Support staff meals in during working shift

- Insurance as regulations

- Working environment with many advancement opportunities

- Annual leave, Sick leave, Casual leave

WHO YOU ARE:

- Communication in Bahasa & English

- Preferable to have experience in GSA at hotel or restaurant ; Familiar with booking system table check.

- Working 6 days/week - rotating shifts 8 hours/day (during call center operation: 9AM - 10PM) and according to Manager‘s arrangement; not OFF on Friday, Saturday, Sunday, and holidays

- Endure the high pressure, information & job skills will be trained

- Working in a team/Problem solving

- Empathy/Organization & Flexibility/Patience

- Listening capacity/Adaptable to work with new systems

- Basic computer knowledge

Job Type: Full-time

Application Question(s):

• How much is your current salary?

Experience:

• Guest Service: 1 year (Required)

Language:

• English (Required)
• Mandarin (Preferred)

Cara Melamar :

Apabila Anda berminat dan sesuai dengan persyaratan Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui laman di bawah ini :

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Catatan :

• Hanya peserta yang sesuai kualifikasi yang akan dipanggil lebih lanjut.
• Semua proses rekrutmen tidak dikenakan biaya apapun.

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