Lowongan Kerja It Support Engineer Binar Academy Jakarta

Rekrutmen Binar Academy Jakarta. Jika kamu sedang mencari lowongan kerja bulan September 2026, maka Anda beradi di portal yang tepat. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Teman juga bisa mendaftar lowongan kerja online atau offline tergantung persyaratan yang ditulis pada info lowongan yang kami infokan di mencarikerja.net. Informasi lowongan kerja yang valid, berasal dari website resmi atau media sosial perusahaan yang berkaitan, dan tentunya tidak ada pungutan biaya apa pun.

Lowongan Kerja Binar Academy Jakarta September 2026

Silakan baca info selengkapnya berikut

About the Role

The IT Support Engineer is responsible for system administration, troubleshooting, issue prioritization, root cause analysis, and escalation in various application environments. This role includes providing first and second-level technical support, contributing to cross-functional company projects, and interacting with software developers, executives, vendors, and other support teams.

Responsibilities

• Resolve technical issues and provide support to stakeholders through the provided help desk tools.
• Assist in monitoring and improving system reliability, stability, and scalability issues to the engineering team.
• Collaborate with the Customer Service team to resolve technical issues and/or provide temporary solutions that cannot be resolved through normal operations.
• Execute and track production support activities according to defined SLAs.
• Ask specific questions to customers to quickly understand the root cause of issues.
• Create technical knowledge documentation.
• Ensure all issues and problems are properly documented.

Requirements

Education

• A degree (Associate/Bachelor’s degree) in Computer Science, Software Engineering, Information Technology, or related fields.

Technical

• At least 1 year of relevant work experience, with at least one year in support, operations, or IT.
• Strong understanding of support workflows and procedures.
• Ability to provide simple, step-by-step technical assistance both verbally and in writing.
• Familiarity with online tools such as Zendesk, Google Calendar, web-based email, Slack, etc.
• Knowledge of basic hardware and mobile software debugging and experience in product support.

Soft Skill

• Ability to remain calm in emergencies and make appropriate decisions to handle unexpected exceptions.
• Strong problem-solving skills.
• Professional bilingual communication skills in Indonesian and English (speaking and writing).

Work Arrangement

• Placement: Revenue Tower, SCBD, South Jakarta
• Employment type: 12-month contract (extendable)
• Work setup: Hybrid
• Expected onboard: February/March 2026

Job Type: Contract
Contract length: 12 months

Tata Cara Pendaftaran :

Jika Anda tertarik dan sesuai dengan persyaratan Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui link di bawah ini :

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Catatan :

• Hanya peserta yang sesuai kualifikasi yang akan dipanggil lebih lanjut.
• Segala proses rekrutmen tidak dikenakan biaya apapun.

Jika lowongan tadi belum sesuai dengan bakat dan kemampuan yang Anda miliki, sebaiknya Anda mencari lowongan yang berhubungan di bawah ini.