Lowongan Kerja It Support Engineer Binar Academy Jakarta

Penerimaan Pegawai Binar Academy Jakarta. Kalau kamu sedang mencari lowongan kerja bulan Juli 2026, maka Anda beradi di website yang benar. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Kalian juga bisa mendaftar lowongan kerja online atau offline tergantung kualifikasi yang ditetapkan pada info lowongan yang kami infokan di mencarikerja.net. Informasi rekrutmen yang valid, berasal dari situs resmi atau media sosial perusahaan yang berkaitan, dan pastinya tidak ada pungutan biaya apa pun.

Loker Binar Academy Jakarta Juli 2026

Silakan baca info selengkapnya di bawah ini

About the Role

The IT Support Engineer is responsible for system administration, troubleshooting, issue prioritization, root cause analysis, and escalation in various application environments. This role includes providing first and second-level technical support, contributing to cross-functional company projects, and interacting with software developers, executives, vendors, and other support teams.

Responsibilities

• Resolve technical issues and provide support to stakeholders through the provided help desk tools.
• Assist in monitoring and improving system reliability, stability, and scalability issues to the engineering team.
• Collaborate with the Customer Service team to resolve technical issues and/or provide temporary solutions that cannot be resolved through normal operations.
• Execute and track production support activities according to defined SLAs.
• Ask specific questions to customers to quickly understand the root cause of issues.
• Create technical knowledge documentation.
• Ensure all issues and problems are properly documented.

Requirements

Education

• A degree (Associate/Bachelor’s degree) in Computer Science, Software Engineering, Information Technology, or related fields.

Technical

• At least 1 year of relevant work experience, with at least one year in support, operations, or IT.
• Strong understanding of support workflows and procedures.
• Ability to provide simple, step-by-step technical assistance both verbally and in writing.
• Familiarity with online tools such as Zendesk, Google Calendar, web-based email, Slack, etc.
• Knowledge of basic hardware and mobile software debugging and experience in product support.

Soft Skill

• Ability to remain calm in emergencies and make appropriate decisions to handle unexpected exceptions.
• Strong problem-solving skills.
• Professional bilingual communication skills in Indonesian and English (speaking and writing).

Work Arrangement

• Placement: Revenue Tower, SCBD, South Jakarta
• Employment type: 12-month contract (extendable)
• Work setup: Hybrid
• Expected onboard: February/March 2026

Job Type: Contract
Contract length: 12 months

Pengiriman Lamaran :

Jika Anda berminat dan sesuai dengan persyaratan Lowongan Kerja ini, segera kirimkan lamaran dan CV terbaru Anda melalui tautan di bawah ini :

---

Apply Now »

---

Ketentuan :

• Hanya peserta yang memenuhi kualifikasi yang akan dihubungi lebih lanjut.
• Segala proses penerimaan tidak dipungut biaya apapun.

Jika lowongan tadi belum sesuai dengan minat dan pendidikan yang Anda miliki, tidak ada salahnya Anda mencari lowongan yang berhubungan di bawah ini.